I interviewed my friend John G. Miller (author of QBQ, Flipping the Switch and Outstanding!) on yesterday’s radio show and the issue of breaking the rules came up.
Breaking the rules could get you a big raise or even a promotion. It could also get you fired. What’s the difference? Management.
I want people on my team who break the rules. I want them to disregard what our “organization” once thought was best and do what’s right for the customer. ”It’s not our policy” is never said at Lukas Coaching.
The same level of thinking will make you successful in your own business. Jeff Bezos, the founder of Amazon, didn’t play by the rules of book selling when he launched his company. He completely redefined it and now Amazon is the largest book seller in the world.
Where do you need to break the rules?
